Shipping Policy

At Velora Armoires, we understand that purchasing high-quality furniture and large home pieces is an important investment. Our goal is to provide a smooth, transparent delivery experience from the moment your order is placed to the day it arrives at your door.

Shipping Coverage Area

We currently ship within the continental United States only. At this time, we do not offer shipping to Alaska, Hawaii, Puerto Rico, U.S. territories, or international destinations.

Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email shortly after checkout. This email confirms that your order has been received and is being prepared for processing.

If you do not receive your confirmation email within a few hours, please contact us at support@veloraarmoires.com

Order Processing Time

Orders are typically processed within 3–5 business days. During this time, our team coordinates inventory, packaging, quality checks, and carrier scheduling to ensure your order is prepared properly before shipment.

Processing times may vary during holidays, peak seasons, or for oversized freight deliveries.

If an item is temporarily out of stock or requires additional preparation time, we will contact you directly with updated timelines and available options.

Shipment Notification & Tracking

As soon as your order ships, you will receive a shipment confirmation email that includes tracking information whenever available.

For freight shipments or oversized items, the carrier may contact you directly to schedule delivery appointments or coordinate access requirements.

Estimated Delivery Time

Most orders arrive within 7–12 business days from the date the order is placed.

Typical transit times after shipment are approximately 3–7 business days depending on destination, carrier capacity, weather conditions, and delivery accessibility.

Please note that larger items shipped via freight carriers may require additional transit or scheduling time.

Shipping Carriers

We work with trusted national and regional delivery partners to ensure reliable service and secure transportation.

Our shipping partners include:

• FedEx
• UPS
• USPS
• Professional Freight Carriers for large or oversized items

Carrier selection is determined based on product size, weight, destination, and delivery requirements.

Delays & Exceptions

While we work hard to meet estimated delivery windows, occasional delays may occur due to weather, carrier disruptions, supply chain issues, or high seasonal demand.

If a delay affects your order, our team will proactively notify you with updated information as soon as possible.

We appreciate your patience and understanding in situations outside of normal carrier operations.

Contact Information

If you have any questions regarding shipping, delivery timelines, or order status, our support team is here to help.

Email: support@veloraarmoires.com